Agreement Date

The date the last party signs this Agreement.


(a)                NGNY provides design, digital communication, website and mobile application development services.

(b)                The Client wishes to engage NGNY’s services in accordance with the terms of this Agreement.


Agreement to provide services

A.1          Commencement & Term

(a)                This Agreement commences on the Agreement Date.

(b)                The relationship between the parties shall be governed by the terms of this Agreement until terminated under the provisions of this Agreement.


B.1          Services

NGNY shall provide the following services (Services) to the Client:

(a)                Project Services as agreed in writing by the parties from time to time in the general form set out in the Schedule to this Agreement (each such completed form being a Project Schedule);

(b)                Technology Licensing Services; and

(c)                Such other services as may be agreed between the parties from time-to-time.

B.2          Technology Licensing

Where NGNY provides the Client with NGNY’s proprietary technology as part of any Services or Project, and that proprietary technology is required to be used by the Client in the products or services it offers to its customer, unless agreed otherwise in writing, NGNY agrees to:

(a)                Grant the Client and its successors and assigns a perpetual, royalty-free, worldwide licence to use that proprietary technology within the products or services offered to the Client’s customers, except that:

(i)          The Client must not sub-licence or in any way commercialise the proprietary technology; and

(ii)         The Client must not reverse engineer, decompile or otherwise purport to copy NGNY’s proprietary technology.

B.3          Exclusivity

During the Term, NGNY shall not provide its services, either in its own right or to any other entity, in competitive manner to NGNY.

B.4          Liability

The Client irrevocably releases NGNY from any liability, claim or action in relation to any loss or damage suffered by the Client as a result of any Services provided in relation to a Project.


C.1          Fees

(a)                The Client shall pay NGNY the fees agreed by the parties in writing for any Services and/or Projects.

(b)                Any variations to fees and/or Services must be made in writing and agreed by the parties.

C.2          Invoicing & Payment

(a)                NGNY must render a valid Tax Invoice to the Client for any paid Services provided.

(b)                The Client agrees to pay any Tax Invoice promptly and within the stated timeframe, which in default shall be 14 days from the invoice.

C.3          Dispute

(a)                Should the Client dispute any charge on a Tax Invoice, the Client must notify NGNY of the disputed item within 5 days of the date of the Tax Invoice.

(b)                The Client must pay the amount of the Tax Invoice not in dispute within the stated timeframe.

(c)                Failure by the Client to notify NGNY of a disputed Tax Invoice within 5 days shall be deemed acceptance by the Client of the entire Tax Invoice.

C.4          Interest

Overdue Tax Invoices shall accrue interest at the rate of 1% per month, or in default, the maximum rate of penalty interest prescribed under law in the Legal Location.

Systems, policies & guidelines

D.1          Use of Systems

(a)                The Client may require NGNY to use particular systems from time-to-time.

(b)                By agreeing to a Project, the Client agrees that it grants NGNY access to systems, probe any hardware and do all such things so required to undertake the Project.

D.2          Policies & Guidelines

The Client will keep NGNY aware of any policies or guidelines it has with respect to its business which NGNY must follow. Failure to disclose such policies or guidelines will render them ineffective against NGNY.

 Intellectual property

E.1          Background IP of NGNY

(a)                For the purposes of this clause, Background IP means all Intellectual Property of NGNY incorporated in the Services.

(b)                The Client acknowledges that NGNY retains ownership of all of NGNY's Background IP.

(c)                NGNY grants the Client a non–exclusive, perpetual, non–transferable, royalty free and worldwide licence to use, for the purposes of its day to day business, NGNY’s Background IP to the extent that it is contained within the Services.

E.2          Assignment of New IP to the Client

(a)                Any Intellectual Property generated by NGNY for the Client in the process of providing the Services and/or Deliverables (New IP) is owned absolutely by the Client and vests in the Client immediately.

(b)                Subject to payment in full of all fees under this Agreement, to the extent that NGNY may at any time acquire any Intellectual Property Rights in the New IP in or from the Services, NGNY, by this document, agrees to assign to the Client all such rights, title and interest to the New IP as set out in the General Conditions.

(c)                The Client grants NGNY a non–exclusive, perpetual, non–transferable, royalty free and worldwide licence to use, for the purposes of its day to day business, the Client’s New IP to the extent that it is contained within the Services.

(d)                In addition to this Agreement, the parties may enter into a formal written agreement to govern the assignment of Intellectual Property Rights, the terms of which shall prevail if there is any inconsistency with the terms of this Agreement.


F.1           Confidentiality

NGNY will keep all Confidential Information in confidence during the term of this Agreement and on an ongoing basis after the term of this Agreement.

F.2           Confidential Information

Confidential Information means any written or verbal information that:

(a)                Is connected with the Client and is obtained from the Client or one of the Client’s representatives;

(b)                The Client informs NGNY that the Client considers it confidential and/or proprietary; or

(c)                Is personal information within the meaning of the Privacy Act 1988 (Cth).

Ending the services and/or this agreement

G.1          Completion of the Services

This Agreement shall end when the Services and/or Deliverables have been completed by NGNY in the reasonable opinion of the Client, or at any time agreed by the parties in writing.

G.2          Termination

(a)                Without affecting any other rights or obligations of the parties, either party may terminate this Agreement by giving 30 days’ written notice.

(b)                Where a party is in breach of this Agreement, the other party may provide the breaching party a notice to remedy the breach within a reasonable time, which shall not be less than 10 business days. Should the breach remain unremedied then the other party may terminate this contract by written notice.

(c)                Should the Client terminate this Agreement without cause, it shall remain liable to pay any Fees that it had agreed to pay NGNY for all active and/or delivered Projects.

Legal location

H.1          Legal Location

Victoria, Australia.

H.2          Reference City

Melbourne, Victoria.

General conditions


The following definitions apply in this document:

  • ABN means Australian Business Number.
  • ACN means Australian Company Number.
  • Agreement means this Technology Services Agreement.
  • Business Day means a day (other than a Saturday, Sunday or public holiday) on which banks are open for general banking business in the Reference City in the Legal Location.
  • Confidential Information has the meaning set out in the Particulars but does not include information that NGNY can establish:
    • was in the public domain at the time it was given to NGNY;
    • became part of the public domain, without NGNY’s involvement in any way, after being given to NGNY;
    • was in NGNY's possession when it was given to NGNY, without having been acquired (directly or indirectly) from the Company; or
    • was received from another person who had the unrestricted legal right to disclose that information free from any confidentiality obligation.
  • Force Majeure means an event or cause beyond the reasonable control of the party claiming force majeure and includes each of the following:
    • Act of God, lightning, storm, flood, fire, earthquake or explosion cyclone, tidal wave, landslide, adverse weather conditions;
    • Act of public enemy, war (declared or undeclared), terrorism, sabotage, blockade, revolution, riot, insurrection, civil commotion, epidemic;
    • The effect of any change in applicable laws, orders, rules or regulations of any government or other competent authority; and
    • Embargo, inability to obtain necessary materials, equipment or facilities, or power or water shortage.
  • Intellectual Property means all copyright, patents, inventions, trade secrets, know-how, product formulations, designs, circuit layouts, databases, registered or unregistered trademarks, brand names, business names, domain names and other forms of intellectual property.
  • Intellectual Property Rights means, for the duration of the rights in any part of the world, any industrial or intellectual property rights, whether registrable or not, including in respect of Intellectual Property, applications for the registration of any Intellectual Property and any improvements, enhancements or modifications to any Intellectual Property registrations.
  • General Conditions means the provisions set out in the section of this Agreement entitled “General Conditions”.
  • GST has the same meaning as in A New Tax System (Goods and Services Tax) Act 1999 (Cth).
  • Legal Location means the legal location set out in the Particulars.
  • Particulars means the provisions set out in the section of this Agreement entitled “Particulars”.
  • Project means the Project Services provided by NGNY pursuant to a Project Schedule.
  • Special Conditions means the provisions set out in, attached to or made by reference to this Agreement entitled “Special Conditions”.
  • Tax Invoice has the same meaning as in A New Tax System (Goods and Services Tax) Act 1999 (Cth).
  • Technical Services means the “Technical Services” as described in the Particulars.

Headings are only for convenience and do not affect interpretation. The following rules apply unless the context requires otherwise:

  • The singular includes the plural and the opposite also applies.
  • If a word or phrase is defined, any other grammatical form of that word or phrase has a corresponding meaning.
  • A reference to a clause refers to clauses in this Agreement.
  • A reference to legislation is to that legislation as amended, re‑enacted or replaced, and includes any subordinate legislation issued under it.
  • Mentioning anything after includes, including, or similar expressions, does not limit anything else that might be included.
  • A reference to a party to this Agreement or another agreement or document includes that party’s successors and permitted substitutes and assigns (and, where applicable, the party’s legal personal representatives).
  • A reference to a person, corporation, trust, partnership, unincorporated body or other entity includes any of them.
  • A reference to information is to information of any kind in any form or medium, whether formal or informal, written or unwritten, for example, computer software or programs, concepts, data, drawings, ideas, knowledge, procedures, source codes or object codes, technology or trade secrets.
  • A reference to dollars or $ is to an amount in Australian currency.

This Agreement commences on the Commencement Date. Where the Commencement Date pre-dates the Agreement Date the Parties expressly acknowledge that the terms and conditions of this Agreement, to the extent reasonably possible, commenced on the Commencement Date, and this Agreement is the formalisation of an existing undocumented agreement between the Parties.


  • NGNY warrants that it is an independent service provider to the Client.
  • NGNY will not:
    • hold itself out as an agent of the Client; or
    • incur obligations or liabilities on behalf of the Client unless the Client provides written permission.

NGNY will:

  • ensure that the Services are complete and provided in a timely manner and/or in accordance with any timeframes agreed by the parties;
  • ensure that the Services are provided in accordance with the standards outlined in this Agreement;
  • establish and maintain clear channels of communication at all times with the Client, and promptly answer any questions asked by the Client;
  • comply with all the relevant laws and industry standards in respect of providing the Services; and
  • act in accordance with the Client’s reasonable directions while providing the Services.
CLIENT’s key obligations

The Client will:

  • ensure that NGNY has access to all the:
    • resources, personnel, electronic systems and premises required to provide the Services; and
    • all facilities and materials and information reasonably requested for NGNY to do its job;
  • establish and maintain clear channels of communication at all times with NGNY;
  • promptly provide NGNY with directions, instructions or information which are requested by NGNY and which are reasonably required to assist NGNY in the performance of its obligations under this document; and
  • promptly provide NGNY with a copy of all applicable policies, procedures, rules, regulations, standards of conduct and requirements relevant to the provision of the Services.
Invoicing & payment
  • If NGNY does not provide a valid Tax Invoice (or does not supply the Client with its ABN) the Client may withhold from any payment made to NGNY the amounts required for the Client to comply with the Taxation Administration Act 1953 (Cth) and related legislation.
  • All payments by the Client or other consideration for any supply by NGNY to the Client under or in connection with this document include any GST for which NGNY is liable on that supply, and NGNY (and not the Client) is responsible for payment of that GST.
  • The Client will be entitled to set off any amount owed to NGNY against any amount payable by NGNY to the Client.
  • If the Client fails to pay an amount due under this Agreement by a due date, NGNY may charge interest on the overdue amount at no more than 10% per annum compounding daily.

NGNY must not:

  • use any of the Confidential Information except to the extent necessary to exercise its rights and perform its obligations under this Agreement; or
  • disclose any of the Confidential Information except in accordance with clauses 2 or 7.3.

NGNY may disclose Confidential Information to its Personnel if:

  • the disclosure is required to enable NGNY to perform its obligations or to exercise its rights under this document; and
  • prior to disclosure, NGNY informs the person of NGNY’s obligations in relation to the Confidential Information under this document.

Subject to clause 4, NGNY may disclose Confidential Information that NGNY is required to disclose:

  • by law or by order of any court or tribunal of competent jurisdiction; or
  • by any Government Agency, stock exchange or other regulatory body.

If NGNY is required to make a disclosure under clause 3, NGNY must:

  • to the extent possible, notify the Client immediately it anticipates that it may be required to disclose any of the Confidential Information; and
  • only disclose Confidential Information to the extent necessary to comply.

The Client and NGNY must each assist the other to comply with its obligations under the Privacy Act 1988 (Cth) in relation to Confidential Information.


If a party is prevented in whole or in part from carrying out its obligations under this Agreement as a result of Force Majeure, it will promptly notify the other party accordingly. The notice must:

  • Specify the obligations and the extent to which it cannot perform those obligations;
  • Fully describe the event of Force Majeure;
  • Estimate the time during which the Force Majeure will continue; and
  • Specify the measures proposed to be adopted to remedy or abate the Force Majeure.
  • Following a notice of Force Majeure in accordance with clause 1 and while the Force Majeure continues, the obligations which cannot be performed because of the Force Majeure will be suspended, other than obligations to pay money that is due and payable.
  • The party that is prevented from carrying out its obligations under this Agreement as a result of Force Majeure must remedy the Force Majeure to the extent reasonably practicable and resume performance of its obligations as soon as reasonably possible.
  • The party that is prevented from carrying out its obligations under this Agreement as a result of Force Majeure must take all action reasonably practicable to mitigate any loss suffered by the other party as a result of the party’s failure to carry out its obligations under this Agreement.
  • The term of this Agreement will not be extended by the period of Force Majeure.

If any dispute arises between the Client and NGNY in connection with this Agreement (Dispute), then either party may notify the other of the Dispute with a notice (Dispute Notice) which:

  • includes or is accompanied by full and detailed particulars of the Dispute; and
  • is delivered within 10 Business Days of the circumstances giving rise to the Dispute first occurring.
  • Within 10 Business Days after a Dispute Notice is given, a representative (with the authority to resolve the dispute) of the Client and NGNY must meet and seek to resolve the Dispute.
  • Subject to clause 4, a party must not bring court proceedings in respect of any Dispute unless it first complies with the requirements of the dispute resolution mechanism outlined in this clause.
  • Nothing in this clause prevents either party from instituting court proceedings to seek urgent injunctive, interlocutory or declaratory relief in respect of a Dispute.
  • Despite the existence of a Dispute, the parties must continue to perform their respective obligations under this document and any related agreements.
Liability & indemnity
  • In no circumstances will NGNY be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity, loss of anticipated savings or any other similar or analogous loss resulting from the Client’s access to, or use of, or inability to use the Services, whether based on warranty, contract, tort, negligence, in equity or any other legal theory, and whether or not NGNY knew or should have known of the possibility of such damage, to business interruption of any type, whether in tort, contract or otherwise.
  • Certain rights and remedies may be available under the Competition and Consumer Act 2010 (Cth) or similar legislation of other States or Territories and may not be permitted to be excluded, restricted or modified. Apart from those that cannot be excluded, NGNY and its related entities exclude all conditions and warranties that may be implied by law.  To the extent permitted by law, liability of NGNY for breach of any implied warranty or condition that cannot be excluded is restricted, at NGNY’s option to:
    • The re-supply of services or payment of the cost of re-supply of services; or
    • The replacement or repair of goods or payment of the cost of replacement or repair.
Amendment and assignment
  • This Agreement can only be amended, supplemented, replaced or novated by another agreement executed by the parties.
  • The parties to this Agreement may only assign or otherwise create an interest in their rights under this document with the written consent of each other party.
  • The words in this clause that are defined in the Electronic Transactions Act 1999 (Cth) have the same meaning.
  • The parties acknowledge and agree that this Agreement is binding upon each party if executed digitally and conveyed by electronic communication.
  • A consent, notice or communication under this Agreement is effective if it is sent as an electronic communication unless required to be physically delivered under law.
  • Notices must be sent to the parties’ contact details as specified in item A of the Particulars.
  • To the extent that the Particulars are inconsistent with the General Conditions, the terms of the Particulars will prevail. To the extent that the Special Conditions are inconsistent with the Particulars, the Special Conditions will prevail.
  • Each party acknowledges that it has not relied on any representation, warranty or statement made by any other party, other than as set out in this Agreement.
  • The relationship of the parties to this Agreement does not form a joint venture or partnership.
  • No clause of this Agreement will be deemed waived and no breach excused unless such waiver or consent is provided in writing.
  • Further Assurances. Each party must do anything necessary (including executing agreements and documents) to give full effect to this Agreement and the transaction facilitated by it.
  • Governing Law. This Agreement is governed by the laws of the state set out in the Legal Location.  Each of the parties hereby submits to the non-exclusive jurisdiction of courts with jurisdiction there.
  • Liability for Expenses. Each party must pay its own expenses incurred in negotiating, executing, stamping and registering this Agreement.
  • If this Agreement is inconsistent with any other document or agreement between the parties, this document prevails to the extent of the inconsistency.
  • This Agreement may be executed in any number of counterparts.  All counterparts together will be taken to constitute one instrument.
  • Time is of the essence in this Agreement.
  • Any clause of this Agreement, which is invalid or unenforceable is ineffective to the extent of the invalidity or unenforceability without affecting the remaining clauses of this Agreement.



For those of you that are discovering Ngakkan Nyaagu (NGNY) for the first time, we are an Indigenous Digital Agency. NGNY is a 100% Aboriginal owned business and has been operating for 5 years. We have been engaged to deliver website, mobile app, graphic design and hosting services for Indigenous organisations and businesses, non-Indigenous organisations, businesses, government and enterprise. We are Supply Nation Certified, NSW Indigenous Chamber of Commerce (NSWICC) registered and B-Corporation Certified. We have gained a wealth of knowledge and experience along the way and have a lot to share with Indigenous businesses and the buyers of their products and services. (